Term and Conditions

Welcome to Rio Shop! Just as the perfect cast requires the right technique, the perfect online shopping experience requires clear understanding between angler and provider. These Terms and Conditions govern your use of our website and services, ensuring transparency and mutual respect in every interaction.

Last Updated: January 2024

By accessing our website at flyfishingpoleshop.com and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.1 Account Registration

While browsing our selection of fly fishing equipment doesn’t require an account, creating one enhances your shopping experience by:

• Expediting future purchases
• Tracking order history
• Saving your preferred fishing gear preferences

1.2 User Obligations

As a valued member of our fishing community, you agree to:

• Provide accurate and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our website only for lawful purposes related to fly fishing equipment purchases

2.1 Product Information

Rio Shop specializes in premium fly fishing equipment including:

• Fly Fishing Combos, Rods, and Reels
• Fly Line and Fly Tying Materials
• Flys, Tools, and Equipment Kits

We strive to provide accurate product descriptions, specifications, and pricing. However, occasional errors may occur, and we reserve the right to correct any inaccuracies.

2.2 Product Availability

As specialized fishing equipment may have limited stock, all orders are subject to product availability. In the rare event an item becomes unavailable after ordering, we will notify you promptly and provide alternatives or a full refund.

2.3 Service Area

We proudly serve fly fishing enthusiasts worldwide, excluding certain Asian countries and remote regions as specified in our shipping policy. By placing an order, you confirm your location is within our service area.

3.1 Order Process

Your fly fishing journey with us follows this process:

• Order Placement: Select your desired fishing equipment and proceed through checkout
• Order Confirmation: You’ll receive an email confirmation with order details
• Order Processing: We prepare your shipment within 1-2 business days
• Shipping: Your order is dispatched with tracking information provided

3.2 Payment Methods

We accept the following payment methods for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are listed in US dollars (USD) and include applicable taxes where required. We reserve the right to adjust prices due to market conditions, though orders already confirmed will be honored at the quoted price.

3.4 Order Acceptance

Order confirmation does not constitute acceptance of your order. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including for suspected fraud, unauthorized commercial activity, or billing inaccuracies.

4.1 Shipping Methods

We offer two shipping options tailored to your fishing needs:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

4.2 International Orders

For our international angling community:

• Customs fees, import duties, and taxes are the customer’s responsibility
• Shipping times are estimates and may vary due to customs processing
• Certain Asian countries and remote regions are excluded from service

4.3 Delivery Responsibilities

Once your package is marked as delivered by the carrier, responsibility for the products transfers to you. Please inspect deliveries promptly and report any shipping damage within 48 hours.

5.1 Return Policy

We want you to be as confident in your gear as you are in your casting. Our return policy includes:

• Timeframe: 15 days from receipt of order
• Condition: Items must be unused, in original packaging with all tags attached
• Process: Contact us at [email protected] for return authorization

5.2 Non-Returnable Items

To maintain quality standards for our specialized fishing community, the following cannot be returned:

• Fly Tying Materials & Kits (hygiene and customization concerns)
• Flys (hand-tied for specific fishing conditions)
• Fly Line (once removed from packaging and used)
• Tools (personal use items that cannot be resold)

5.3 Refund Processing

Refunds are processed with the same care we take in selecting our fishing equipment:

• Processing time: 3-5 business days after we receive your return
• Credit Card/PayPal: 5-10 business days after processing
• Bank Transfers: 7-14 business days after processing

6.1 Content Ownership

All content on our website, including text, graphics, logos, product descriptions, and images, is the property of Rio Shop and protected by intellectual property laws. The Rio Shop name and logo are trademarks of our company.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website for fly fishing equipment shopping purposes. This license does not include any resale or commercial use of our site or its contents.

7.1 Product Use

While we ensure our fly fishing equipment meets the highest standards, Rio Shop shall not be liable for:

• Injuries resulting from improper use of fishing equipment
• Damages arising from product modifications or uses not intended by the manufacturer
• Fishing outcomes dependent on individual technique and environmental factors

7.2 Website Operation

Rio Shop strives to provide uninterrupted access to our website, but we cannot guarantee it will be error-free or without interruption. We are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

In no event shall Rio Shop’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our website or purchasing products from us.

We respect your privacy as much as we respect the art of fly fishing. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our site, you consent to such processing.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through friendly negotiation, and if necessary, in the courts of Panama City Beach, Florida.

Just as fishing conditions change, we may need to update these Terms. We will notify you of significant changes by posting the new Terms on our site. Continued use after changes constitutes acceptance of the revised Terms.

Thank you for choosing Rio Shop for your fly fishing adventures. We’re committed to ensuring you have the right gear for every cast and every catch.

Happy fishing,
The Rio Shop Team